The reception staff are always rude when Ive called but today tipped me over the edge...Called to make an appointment to be told I had been taken off their list as I havent been for a check up since 2017. No communication to say this would be case and I when I questioned it I was told that at the end of the day it was not their responsibility to inform me I have never heard such nonsense and the fact that Paul (the man on the telephone) was so rude I am glad I wont be able to re-join as they are full So unprofessional.
Extremely rude and unapologetic staff. Have had appointments lost and been forced to switch to private care during NHS treatment. Outdated equipment too. Glad I won't be going back
Very very rude staff wouldnt accommodate me because I was not a regular patient. Wouldnt bother calling them.
This is the best dentist I've ever been to. From the reception team through to the dentists and their dental assistants - they are all excellent at what they do and make going to the dentist a stress-free experience. The clinic and facilities are always spotless too.
Never have I had such an enjoyable/stress free visit to the dentist until I found Halstead dental Care, great members of staff that make you feel relaxed as soon as you walk in the door and as for the dentist (Neil Chappell and his dental assistant) you could not ask for a more professional understanding team, gave me the confidence to smile again...
Halstead Dental Care is a UK Dentist based in Halstead, East of England. Halstead Dental Care is located at 2 Butler Rd, Halstead CO9 1LL, UK.
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