Rudest customer service ever!!!! Stopped this morning to fill up with petrol and post a parcel. Was told off by the man at the till and shouted at in front of a queue of people as took too long to leave and taking up a space outside?! There was one person in front of me in post office queue and till queue was to the door? I'm disabled and 8 months pregnant and was left in tears. Spoke to the manager who said I should have moved my car to pay. But there were no other spaces and I'm disabled and 8 months pregnant! No apology from manager. Will use the Shell garage in future!!
Has a well provisioned shop, hole in the wall and Post Office. Tesco club points for all fuel purchases.
Reasonable for the area. Easy access, no issues.
Clean station, expensive but expected as village location
I went to the Total garage this morning to buy my Sunday newspapers and a few groceries. I was met by a very grumpy man who would not serve me (papers not yet sorted) and who suggested I return later. Went over to the Shell garage and was greeted and served in the manner I would have wished. All future purchases will be from Shell!
Swan Service Station is a UK Gas Station based in Halstead, East of England. Swan Service Station is located at 140 Swan St, Sible Hedingham, Halstead CO9 3PP, UK.
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